Frequently Asked Questions

We’ve gathered some of the most common questions we get from customers across London, Surrey and Berkshire. If you can’t find what you’re looking for, just get in touch – our friendly team will be happy to help.

Yes - we offer free, no-obligation site visits and written quotes for all roofing work.

Absolutely. We hold full public liability insurance and follow strict health and safety practices on every job.

We provide roofing services throughout London, Surrey and Berkshire, as well as nearby areas.

It depends on the material - rubber and GRP roofs often last over 25 years, while modern felt roofs can last 15–20 years or more.

Yes. All new installations include a written guarantee covering both materials and workmanship.

It varies depending on workload and weather, but we can usually schedule installations or repairs within 1-2 weeks. Emergency repairs are prioritised.

We’ll always inspect your roof first and recommend the most cost-effective solution. If a repair will fix the issue, we’ll do just that - no unnecessary replacements.

Yes, we regularly carry out work on houses, extensions, garages, offices, and commercial buildings.

We keep things tidy and efficient, removing all waste at the end of the job. Most projects are completed with minimal disruption to your home or business.

We only use proven, high-quality materials and premium GRP resins to ensure long-lasting results.

Yes - we recommend a roof inspection once a year to check seals, flashing, and drainage. Early detection prevents small issues from becoming major repairs.

Yes - we can inspect and repair associated roofline components like gutters, fascias, and soffits if required.

Call us straight away. Leaks can worsen quickly, so it’s best to get a professional roofer out as soon as possible.

Still Have a Question?

If your question isn’t listed here, or you’d like personalised advice, we’re happy to help.

Contact The Specialist Roofing Company for honest guidance and a free quote.

Request a Quote Online

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